Website maintenance: an important part of growing your business

For a business to be profitable, it has to keep growing. That is not only about advertising or launching new products and services. It matters that as many potential customers as possible know about your company, and for that you need a website. The internet is part of everyday life: people use it not only to communicate but also to buy products and services. Creating an original design and filling a site with useful content is not easy. On top of that, websites need ongoing support and maintenance to stay up to date. This is work best left to professionals.

Website support is a set of measures that keeps every page working reliably and every system running without restrictions. The work has to be organized properly, from server operation to adding new pages.

Why do you need professional website support?

It may seem that once a website is built, there is nothing more to do. In fact, development and support always go hand in hand, and support has to be ongoing. A site that is not administered will not last long.

The site itself or the hosting provider can fail, and such problems need to be fixed quickly. Technical support also includes updating page content and site functionality.

Website support and promotion are needed for:

  • adding new functionality;
  • keeping the site up 24/7;
  • fixing technical issues;
  • virus protection;
  • updating modules, the CMS core and content;
  • creating backups;
  • improving page load speed;
  • integrating external services;
  • technical audits.

All of this keeps the site fully functional at all times.

How do you expand functionality?

Even a well-built site will become outdated without monthly maintenance. Its design and features will no longer meet the needs of its target audience, and it will need either a full redesign or changes to individual features.

The cost and the range of features that help users interact with the site can be very different at the development stage and during maintenance. For example, where visitors once could only read text or look at images, they can now watch live streams and share links on popular social networks.

Website promotion and maintenance help you stay competitive. A site has to evolve to meet the needs of its target audience. If your site is several years old, it is especially important to track how your audience's preferences change. It is just as important to account for any changes in the site's goals and objectives.

Of course, websites compete with each other, and competitors may well rank higher. This often happens when a company fails to meet customer expectations. In that case, it is worth focusing on a redesign of the site or reworking individual elements.

During support and maintenance, it is not always possible to add new features without changing the site's core structure and base functionality. When designing a site's architecture, you should plan for future changes and keep in mind that functionality can only be extended and scaled up to a point. For example, a small business website is often built in plain HTML with no content management system. As a result, features cannot be added easily, and you will always need developers for technical support. Additional features are much easier to add to standard sites, because they run on a paid or free CMS. In that case, you can use ready-made components or have custom modules developed.

Website support includes:

  • 24/7 uptime monitoring;
  • monitoring and expanding server resources;
  • developing functionality;
  • cross-browser compatibility fixes;
  • redesigning and coding page elements;
  • building forms and getting broken ones working again.

Website development and support also cover fixing bugs of any kind.

Website support: how do you keep a site secure?

Hacker attacks surprise no one anymore. Attackers try to take over websites, steal confidential data, infect sites with malware, attack users, publish all kinds of content and plant black-hat SEO elements.

Technical support must include regular software updates for the server, the CMS and plugins. Browsers need updating too, and you should not use the browser's save-password feature.

Website support includes protection against SQL injection, an attack carried out through a URL or a web form. If malicious code gets in, the attacker gains access to content and admin forms. To prevent this, use parameterized queries instead of dynamic ones and remove all unnecessary functionality. Special tools are used to test a site for SQL injection vulnerabilities.

Website maintenance includes:

  • regular malware scans;
  • removing malicious code;
  • backups;
  • DDoS protection.

Tags and all nested constructs must be filtered to keep malware out.

Website management: content requirements

A website should offer information that is useful to its visitors. Expert articles that describe a product objectively earn the most trust. They are what keeps users on the site and leads them to buy. Website support includes regular content updates, which help the site climb in search results and make the business more effective. Search engines keep improving the algorithms they use to assess content quality.

Website maintenance services include content updates, and the content should be:

  • Original. Before publishing anything, check it for uniqueness using one of the online tools available for this. When supporting and developing a site, use texts that are interesting, well written and easy to read. That gives the site a chance to reach the top of search results.
  • Informative. The internet is full of content that makes no sense. When supporting a website, avoid texts like that and publish information that is genuinely useful to users.
  • Well written. It may seem that anyone can write, and the result is often poorly written content. If a text has style and spelling errors or reads as unprofessional, users will not trust the site. A website maintenance subscription brings in professionals who present information correctly and clearly.

Layout and presentation matter too. A single block of text with no sections or headings is hard to read. When laying out a page, highlight its key elements. Website support and promotion take painstaking work, and the monthly cost depends on how much content is added. Don't forget keywords, since search engine crawlers rely on them. Keywords from the semantic core should be distributed evenly throughout the content.

Website maintenance: organizational matters

Website development, promotion and support all matter a great deal. Pay special attention to where the site is hosted. The purpose of website maintenance is to make the site profitable.

Website support also includes:

  • providing a domain name;
  • choosing the right hosting;
  • transferring the domain from another host;
  • backing up page content;
  • monitoring page availability;
  • providing email service.

All these services make website support and promotion more effective.

How do you choose hosting?

Website maintenance includes choosing the right hosting. The choice should be based on the provider's terms and its technical capabilities. Website support, whose price depends on many factors, is there to make the site run better. There are several types of hosting:

  • Shared hosting. This is the most popular option. A single server hosts many websites, each with its own allocated space, and all of them use the same software and features. If you choose this kind of hosting, keep in mind the limits on traffic and disk space. However, for monthly support of a site with fewer than 1,500 visitors a day, it is an ideal choice. Shared hosting is used for small online stores.
  • Colocation. The site owner's own server is installed in the hosting provider's data center, and the provider guarantees that all data will be secure. Maintenance is more complex in this case, since the server has to be configured correctly. Colocation is meant for large projects.
  • VPS (virtual private server). You can use alternative software. A site on a virtual private server automatically gets access to the physical server. A VPS is meant for large platforms with more than 15,000 visitors a day. It offers a large amount of space, so you can store a huge amount of data.
  • Cloud hosting. It is considered flexible and resilient under load. It combines several servers that are interchangeable, so the site runs reliably. This option suits support of any type of website. The cost is not fixed and depends on the resources used.

Website support varies in complexity, and choosing the right hosting matters because it has to be configured as well.

Can website maintenance have a fixed price?

Before ordering website support, find out what the price of the service is made up of. The cost of website management depends on:

  • the platform the site is built on;
  • the scope and complexity of work;
  • task deadlines;
  • how often you need us.

Content support for a website also includes publishing content, and the price depends on its volume. The cost of website maintenance also depends on deadlines: the faster the work needs to be done, the more it costs, because more specialists are brought in and sometimes they work overtime. Website support takes all of the client's requirements into account.

Website maintenance at Moveiton: price and quality

Website support is essential: without it, a site will not generate profit. Some owners opt for one-off jobs, but that is not effective. The price of website support and maintenance can vary depending on the scope of work you choose. The monthly cost of website maintenance is an investment in the site's growth, promotion and popularity.

Why order website support from Moveiton? Our team consists only of professionals who have successfully delivered projects of varying complexity. We offer a good price for website support, and all details are discussed individually. Moveiton offers:

  • in-house technology;
  • high-quality service;
  • fixed prices;
  • deadlines met;
  • an official warranty.

Support starts after we sign a contract that spells out every detail. There are no hidden fees: you pay only for completed work. We offer a full range of services, from building a website to supporting and growing it. You work with a dedicated manager who will answer any question.

All issues are resolved quickly, and support is ongoing. Deadlines are set in the contract, and we always meet them. Our technical specialists handle all the work, so your site runs without interruptions. 

Website Maintenance in Kyiv

We provide technical support for company websites in Kyiv and other cities across Ukraine. Clients in Kyiv can meet us at our office or have us come to them; with everyone else we work online, with access, tasks and monthly reports in a shared work chat. We support projects on WordPress, OpenCart, Joomla, Drupal and custom systems, including sites we did not build.

Website Maintenance and Technical Support in Kyiv, Web Studio Moveiton

Website Maintenance and Technical Support in Kyiv

Website support from Moveiton covers projects built on WordPress, OpenCart, Joomla, Drupal and custom systems on CodeIgniter and Laravel. We get sites back up after crashes and attacks, and add or change functionality based on your technical specification. Developer time costs $26/hour. Every task is estimated individually: you get an estimate of the hours and a fixed price in the contract.

Developer time $26 per working hour
Urgent tasks +40% to the cost
Monthly support from $390 (15 hours)

Actual on:

Website maintenance cost depends on:
Your site's platform and CMS

The biggest cost factor is what your site runs on: one of the open-source CMSs (WordPress, OpenCart, Joomla) or a custom-built system.

Scope and complexity of work

You send us a list of tasks to estimate, and we price each item. The cost and the task list are fixed in an addendum to the website maintenance contract.

Deadlines

For urgent tasks (a few business days), we add 20% to the cost, because we have to bring in more specialists, sometimes outside their working hours.

How often you need us

If your project has a steady flow of tasks (weekly or monthly), you always get a cumulative discount that depends on the total cost of the work.

Why clients choose us
Technology and quality

Years of building high-load projects have given us a large set of our own tools and technologies.

Fixed price and timeline

No hidden fees and no missed deadlines: the price and timeline are fixed in the contract, with penalties if we fail to meet them.

Official contract

We work only under an official contract, so you can be sure your project will be delivered on time and to a high standard.

All services in one place

From website development to advertising and ongoing support, we cover everything your business needs online.

Official guarantee

We guarantee the quality of every service in the contract. Errors on our side are fixed even after the official warranty ends.

Dedicated project manager

You get a dedicated manager who will help with any question about your project.

50+

websites
under maintenance

10

years in
web development

30

minutes: maximum
incident response time

99.9%

guaranteed
website uptime

Expert

Who leads the project

Anton Perepelitsa

Anton Perepelitsa

Website support and maintenance expert

Over 8+ years I have kept dozens of projects on support, from small landing pages to ecommerce stores with 50K SKUs. I know how to achieve a 1-hour response time and 99.95% uptime without overspending. I personally manage the SLA and give the money back if we fall short.

Reviews

What clients say

★★★★★

Two years on the "Extended" plan. Not a single incident that affected the business. Once a quarter we get a report on backups, updates and security. We save on an on-site engineer.

Kostiantyn LevchukIT manager, manufacturing company
★★★★★

Support responds quickly. We had one database incident, and they restored it in 40 minutes. The only catch: small UI tweaks sometimes have to wait for a designer, because the support team only has a backend developer.

Nataliia HlushchenkoOwner, online school
★★★★★

Our previous support team kept charging us extra for "unexpected" tasks. Here there's a clear SLA and the hours are transparent. No surprises.

Artem SukhomlynOwner, consumer electronics online store
★★★★★

Support is fine, they respond. Sometimes UI copywriting tasks have to be described in great detail, otherwise they interpret them their own way. But in the end everything gets done.

Larysa DudkoMarketing manager, beauty clinic chain
★★★★★

It's good that the support team has an in-house DevOps engineer. We didn't have to find someone separately to set up our CDN and CI/CD. They don't inflate prices.

Volodymyr YurievCTO, media project
★★★★★

The site went down 3 times in a year, and every time the cause was our payment provider, not the site. Support proved it with logs and helped us sort things out with the provider.

Olena VashchukOwner, coffee brand

Frequently Asked Questions

Support includes system updates, bug fixes, backups, improvements and making sure the site runs reliably. In short, website maintenance and support is a complete set of work that keeps your site running without failures.

Even after launch, a website needs regular attention: updates, security and bug fixes. Website maintenance helps you avoid outages, data loss and security issues.

It depends on how active your project is. A website is a living mechanism: if no one looks after it, it starts to slow down, throw errors or become vulnerable to attacks. There are three main approaches to maintenance:

  • One-off tasks (as needed): A good fit if you need to update content, add a new button or fix a sudden bug. You send a task, we estimate the time and get it done.
  • Regular preventive maintenance: once a month or once a quarter. Think of it as a routine inspection of the system: updating the core and plugins, checking security, creating backups and cleaning up the database.
  • Monthly support (subscription): The best option for portals and complex systems. We are always in touch, monitor uptime 24/7, advise you and make fixes quickly. It is insurance against downtime and data loss.

Bottom line: if your site is a simple business card website, checking it once a month is enough. If it is a working business tool (a portal or an online store), support should be ongoing.

Of course! We often take on projects that someone else started. It doesn't matter to us who laid the first brick. What matters is that your system runs like clockwork now.

Here is what we work with:

  • Popular CMSs: Full support for websites on WordPress, Joomla, OpenCart and Drupal. We know how they are built, and we can update the core, fix plugins and optimize speed.
  • Custom websites (PHP): If your project is built from scratch in plain PHP or on any modern framework (Laravel, CodeIgniter, Symfony and others), we are ready to take it on.
  • Custom approach: For non-standard solutions, we will need to review the code first. We will run an audit, study the logic and propose a support plan.

Important: Moving your site to our support starts with a technical audit. It shows us the current state of the site and lets us guarantee stable operation going forward.

The key is to find the cause and restore the site as quickly as possible. We connect promptly and fix the problem as part of our website maintenance and support.

Support covers both technical work and improvements: updating content, adding new blocks or functionality.

We update the system regularly, monitor for vulnerabilities and configure security protection. This is a key part of website maintenance that helps prevent hacks.

The cost depends on the scope of tasks and the complexity of the project. We choose the right support format for each client individually.

We work officially and set out the terms of our cooperation only in a contract. This keeps website maintenance and support reliable and transparent.

Telegram
Write us on Telegram We reply within 5 min